We are pleased to announce the release of version 8.1 of our Control Panel. This includes a number of tweaks, as well as a couple of new features that expand on version 8 that was released last month.

1. Bespoke Customer Control Panel Home Page

Up until now customers logging into any control panel would have been greeted with a generic welcome message. We have now designed a solution allowing you to enter your own HTML code to replace this. By granting you this control you can now consider adding promotions, notifications of known issues, or even seasonal messages. To access this new feature hover over ‘Admin’ and select ‘Client Control Panel’ from the menu. A new tab appears where you can upload the code you wish to use.

2. Customer Control Panel Impersonation

This tool allows a reseller to login to their customer’s Control Panel and navigate it as the customer would without having to know the customers login credentials. This should be helpful with support issues where it is helpful to replicate what the customer is seeing / using.

To access this tool go to the ‘Customers’ section of the reseller panel. A new icon for impersonation is listed alongside each customer.

IMPORTANT: When impersonating a bar will appear at the top of the screen highlighting that this is how you are accessing the page. To end the impersonation and return to using the reseller you must click on the small red button in the top right of the screen.

3. Download to CSV

By popular request a number of pages including the customer list, hosting accounts, domains and line rental pages can now be downloaded as a CSV file allowing you to create a snap shot of the solutions you have with us.

4. Upload Customers via CSV

Up until now the only way to create a customer would have been to add them using the control panel one by one. We now allow you to upload customers in bulk via CSV. A button labelled as ‘bulk upload’ can be found on the page containing a list of your customers.

5. Secondary Navigation / Breadcrumbs

The Control Panel now features a secondary navigation solution allowing you to track the associated pages you have used. You can click on these to return to a former page.

6. Broadband Wholesale Pricing

We have made several changes to this page to improve the layout, and to confirm the differences in speed each package offers.

There have been further minor improvements which are fully documented within the ‘Development Logs’ page found under the ‘Help’ button of the Reseller Control Panel.

As always we welcome your feedback and suggestions, and hope to include these in later releases of the Control Panel.